White label cloud PBX
RunTel communications platform offers advanced features for telecom providers – providing the sale services of cloud PBX under telecom provider brand, flexible service system allowing the operator to work on the most favorable conditions for him
We provide ready-made module/platform of PBX and call-center with the possibility introduce it into CRM system
Base features
RUNTEL communications platform it's your advanced features
The Runtel service activation is free
The introduction of virtual PBX services does not require any CAPEX. Only active users are charged
Outsourcing your Technical Support
Free 24/7 3rd Line Tech Support with ability to redirect questions to 2nd or 1st Line
Branding
UI Design under your corporate style
Deployment Modes
PaaS
Deploying cloud based version on our servers. You have no risk of investments in hardware.
Standalone
We deploy our platform on your servers without binding to particular manufacturer
Features
For telecom providers
- Convinient cabinet for client management
- Built-in VOIP Diagnostics Utilities
- Equipment control systems
- Mailing to client email addresses
- Integration with billing
- Low Balance Voice Notifications
- PBX Developer Platform API
- Flexible configuration of access rights
- Developing an additional modules for interaction with platform
- Integration with CRM
- Termination of city numbers of third-party operators
- Refinement of a platfrom to suit your needs
- Export configuration of all clients
- Training for your engineers and managers
- We assist in the transition from third-party products including with «Open Source»
For customers of telecom providers
- Multi-level call distribution scenarios
- Call Forwarding to any staff members
- Conference Call Service
- Call Statistics
- Call Recording Storage
- Personal cabinet
- Calls checking on schedule
- Call-center with advanced call analitics
- Voice Greeetings
- Playing music instead of beeps
- Extension Groups and Personalized call scheme
- Virtaul Fax
- IVR
- Black/White Lists
- Line busy Display
- Reports of incoming and outgoing calls
- Visual Dialplan editor
- Interception of Telephone Calls
- Integration with CRM (amoCRM, Bitrix24, retailCRM)
- Callback
- Emailing about missed calls
- The Prompter module (connection to an active call)
- Autodialer / Autoinformer
